Privacy Policy for ASK Clinic

At ASK Clinic, we prioritize your privacy and the security of your health data. This policy explains how we handle your information:

What information do we collect?

  • Personal Information: Name, date of birth, email address, phone number.

  • Health Information: Medical history, symptoms, diagnosis, prescriptions, test results (such as blood and urine tests).

  • Technical Information: Device and browser type to improve service quality.

How do we use your information?

  • To provide medical care and consultations through our platform.

  • To communicate with you and send appointment reminders.

  • To enhance security and service quality.

  • To comply with medical laws and regulations.

How do we protect your information?

  • We store health records on secure servers.

  • Access to information is granted only to treating physicians and authorized staff.

Do we share your information?
We do not sell your data. We may only share it with:

  • The treating physician to provide care.

  • A trusted third party for payment processing (bound by confidentiality).

  • When required by law.

Your rights:
You have the right to access your data, correct it, or request deletion of your account, while considering the legally required retention period for health records.